SPRING 2001 Volume 2, Issue 2 

 IN THIS ISSUE                                                                        

Same Day Drug Screen Results Now Available
www.workcompdoc.net
What's New at the Clinic?
Authorization Forms
Customer Survey

We are pleased to announce that our clinic now has the ability to produce drug screen results (for specimens that test Negative) on a same day basis! Thanks to our alliance with Medtox Laboratories this much anticipated program is a reality.

Recently several employers have commented that the standard 2-3 day wait for drug screen results has caused them to lose applicants to companies that do not require drug testing. Though the applicant market has loosened up some, the competition for qualified employees continues to rage on. So, we tested the Medtox same day system with high hopes, and we were NOT disappointed! This system consistently gives accurate results, and produces a legally defensible paper trail for the employer. Negative specimens are reported on the same day, so you can go ahead and hire that new employee! Non-Negative specimens are sent to the lab for confirmation and are generally reported within 3-5 days.

Presently only NON DOT Regulated drug screens may be tested using the same day system, but there are things in the works at the Federal level to allow DOT regulated tests to use the same technology. All of the employers currently utilizing this system are absolutely thrilled and we guarantee you will be too! Call today to take advantage of this exciting new program.

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Please give us some feedback on our new web site: www.workcompdoc.net. It has been designed primarily as 
an informational resource for current and future clients. 
Once inside you will find information on services and staff, 
a "virtual tour", online newsletter archive, directions & map, as well as links to many of our trusted ancillary providers. If you have any suggestions on things we could add or change, let us know.

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As our business continues to grow, we continue to look for ways to improve. April marked the completion of our "Clinic Re-carpeting Project" which brightened things up quite a bit. We’re thrilled with how the new carpet looks, and it is being enjoyed by patients and staff alike.

In March our staff completed a Mission Statement, and plan for accomplishing that mission. Though we have known in our minds and hearts our purpose as caregivers, we are excited to have created a verbalized, tangible manifest. Every staff member has a copy prominently displayed in their work area as a constant reminder of our common goal. Please allow us to share it with you:

To be the Occupational Medicine clinic of choice for businesses within our geographic target market by providing the best medical care available under the workers compensation program, with appropriate emphasis on returning employees to the productive workplace environment.

• Staffing our clinic with positive, caring, growth oriented professionals.

• Continually updating our equipment, technology and treatment techniques.

• Selecting ancillary providers that share our philosophies and goals in medicine.

• Providing ongoing training of our staff.

• Maintaining a clinic that is clean and comfortable, with minimal wait times.

• Treating our patients with genuine respect and courtesy at each and every visit.

• Graciously accepting both praise and criticism, when it is given.

• Empowering our staff to positively affect the "experience" others have with our clinic.

Tom Cruise’s line in "Jerry McGuire" couldn’t be more appropriate for this article: "Help me, Help you!" Actually, "Help us, Help you" is more accurate. Specifically we are asking for your help in the proper (and consistent) use of our Treatment Authorization Forms.

Colorado work comp laws mandate that medical providers obtain authorization from the employer before treating an injured worker, except in the case of an acute injury with obvious discomfort. As a security measure, we have adopted this policy for our "Corporate Medical Services" as well. After all, it‘s your money isn’t it?

We recently updated our authorization forms to make them easier to work with. Heck, we even put a map on the back! Please help us by utilizing them at every opportunity. Pictured at left is a "properly" filled out form. Note that it contains all the appropriate and necessary information so that we may begin treating John immediately. Had John’s supervisor sent him with an incomplete form, his treatment would have been delayed while our staff attempted to contact her.

Please take the time to completely and accurately fill out an authorization form when sending an employee for care, especially when dealing with drug screens and physicals. You must indicate if they are regulated by the DOT. What are the circumstances of the drug screen: Pre-Employment? Post Accident? Random? Probable Cause? We pride ourselves on providing appropriate medical care in a prompt and efficient manner. With your help, we can continue to maintain this high standard! Thanks.

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We would appreciate your feedback by responding to this survey. You may remain anonymous, or, if you would like a response to your comments you can print your name & company at the bottom of this form. Please fax it back to us at (303) 333-8719 or mail it to 6900 E. 47th Ave. Dr. #100 Denver, CO 80216.

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