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WINTER 2001 Volume 2, Issue 1 IN
THIS ISSUE
The New Year is upon us, and we would like to take this opportunity to thank our valued clients, patients and ancillary providers for your confidence in our team. For many, this is a time of making resolutions and setting goals. As you prepare your personal and professional goals for the upcoming year, please don’t forget to address the most important item of all: Your Health. Every year, thousands of Americans are affected by testicular, breast and skin cancer. These serious and potentially lethal diseases affect people of all ages. Early detection and prompt medical care are your greatest weapons and can help increase survival rates dramatically. We have enclosed information on personal health screening for you to share with your family and employees. As with all of our brochures, additional copies are available at a nominal charge. Just give us a call and we’d be happy to order more for you! As your partner in healthcare, our staff and physicians would like to wish you, your employees and loved ones a healthy, happy and prosperous New Year! Thanks to all of you who attended our Holiday Open House on November 16th, 2000! Our staff members and ancillary providers enjoyed the opportunity to visit with you. We have always felt that relationships are the key to creating value in any business endeavor. Thank you for allowing us to strengthen our relationship with your organization. Because the feedback we received was so overwhelmingly positive, you can look for this to become an annual event! And, to those of you who were unable to attend, we hope to see you next year! As you probably already know, we pride ourselves on consistently offering some of the shortest wait-times in the medical community; especially when it comes to pre-employment physicals and drug screens. However, if even shorter wait-times sound appealing, you might consider sending your employees in on Fridays. Historically, Friday has been one of our lightest patient-load days. In fact, it is not uncommon for us to see only half of our normal patient volume. Why this phenomenon occurs is still not entirely understood, but it could prove to be an excellent opportunity for you and your organization. What better way to start clean on a Monday, than by getting all the busy work out of the way the previous Friday? You might also find higher service levels by making appointments for your people ahead of time. While we don’t require appointments, we know that spreading patient visits evenly throughout the day allows us to provide better overall service and shorter wait-times for each patient. Of course, we realize this is not an option for all employers and/or circumstances. It is simply a helpful suggestion. This obviously DOES NOT APPLY to new injuries. If you have an employee with a new injury, you should send them to our clinic immediately! Federal requirements
mandate that all persons presenting themselves for drug-testing must
have a valid photo ID. Please realize that we simply cannot allow a patient to provide a urine specimen without first presenting photo identification. This protects all involved parties, ensuring that the specimen provided has actually come from the proper donor. It is time consuming and often frustrating for the donor when our staff sends them away to procure proper identification. We realize that time is often of the essence, and that unnecessary delays should be avoided whenever possible. Please help us alleviate this problem by notifying your employees prior to sending them in for drug testing. Thank You! Educational "DOT" Video Now Available We are excited to announce that we now offer an educational video/workbook program geared for supervisors and employees of DOT regulated companies. Produced by the National Safety Alliance, this training program fulfills the DOT’s educational element requirement in CFR; 382.601, item 11 concerning the effects of alcohol and controlled substance use on an individual’s health, work, and personal life; signs, and symptoms of an alcohol or controlled substance problem; and available methods of intervening when such a problem is suspected. This "Supervisor Combo Pack" includes a 52 page Supervisor Reference Guide, ten employee handbooks, and two videos containing three hours of total viewing time. Covered in the training is a 60 minute overview of the various regulations required for each mode of transportation under the DOT; "Workplace Drug Abuse Training for Supervisors and Managers"; and "Alcohol Abuse, Signs & Symptoms". Items such as a "Confrontation Interview Planner", supervisor do’s and don’ts, and other helpful forms are included to document problems or concerns from discovery, to confrontation, all the way through termination where appropriate. Much of the information can also be applied when confronting employees with behavioral and/or productivity issues, not necessarily related to drug or alcohol abuse. Accurate record keeping is an essential part of being a good manager. The tools found in this program will help first-time and veteran managers alike, by establishing a fair, consistent, documented, and defensible approach to employee management. Even if your company is not regulated under the DOT, you may consider it simply for the management tips and techniques. The program is available for only $295 to our clients, or $395 for non-clients. For your convenience it can be previewed prior to purchase. Call Tony Baker if you would like more information. Our Relationship Manager, Tony Baker and his wife Suzanne are the proud parents of their first child, Evan Nicole. She was born on December 28th and weighed in at 5 lb 1/2 oz. |
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